These terms apply to the BestMatchly Alerts SMS text message program operated by METRICLINK LABS LLC ("BestMatchly," "we," "us"). By opting in, you agree to these terms, our Terms of Service and our Privacy Policy.
1. Program name and description
Program name: BestMatchly Alerts. This program sends account notifications only: your BestMatchly match results and updates about your own request, plus replies to messages you send us. We do not send promotional text messages.
2. How to opt in
You opt in on our Get my matches form by entering your mobile number and checking the optional text message box. The box is never pre-checked and is not required to submit the form. After opting in you will receive a welcome message confirming your enrollment.
3. Message frequency
Message frequency varies based on your request.
4. Cost
Msg & data rates may apply. Check your mobile plan for details. BestMatchly does not charge for messages.
5. How to opt out
You can cancel at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, QUIT, STOP ALL, REVOKE or OPT OUT to any message. You will receive this one confirmation and no further messages:
"BestMatchly: You're unsubscribed and will receive no further messages. Reply START to re-subscribe."
You may also opt out by emailing contact@bestmatchly.com or calling (888) 905-2130.
6. Help
Reply HELP or INFO at any time. You will receive:
"BestMatchly: For help email contact@bestmatchly.com or call (888) 905-2130. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel."
7. Re-subscribe
To rejoin after opting out, reply START or UNSTOP. You will receive:
"BestMatchly: You're re-subscribed to BestMatchly Alerts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel."
8. Supported carriers
Supported carriers include AT&T, T-Mobile, Verizon Wireless, Boost Mobile, U.S. Cellular and other major U.S. carriers. T-Mobile is not liable for delayed or undelivered messages.
9. Carrier liability
Carriers are not liable for delayed or undelivered messages.
10. Consent not required
Consent to receive text messages is not a condition of any purchase or of using BestMatchly.
11. Privacy
We do not sell, rent, or share mobile phone numbers, SMS opt-in data or consent with any third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for full details.
12. Sample messages
Welcome
BestMatchly: Welcome to BestMatchly Alerts! Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. Support: contact@bestmatchly.com
Service
BestMatchly: Hi {FirstName}, your home internet matches for {ZIP} are ready: {link} Reply HELP for help, STOP to cancel.
Service
BestMatchly: Thanks for your request, {FirstName}. We're preparing your {Category} matches and will text you when they're ready. Reply STOP to cancel.
Customer care
BestMatchly: Thanks for your message. A team member will reply here shortly, or email contact@bestmatchly.com. Reply STOP to cancel.
HELP reply
BestMatchly: For help email contact@bestmatchly.com or call (888) 905-2130. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel.
STOP reply
BestMatchly: You're unsubscribed and will receive no further messages. Reply START to re-subscribe.
START reply
BestMatchly: You're re-subscribed to BestMatchly Alerts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.
13. Changes
We may update these terms. The "Last updated" date above shows when they last changed.
14. Contact
BestMatchly — operated by METRICLINK LABS LLC
1521 Concord Pike Suite 301
Wilmington, DE 19803, United States
Email: contact@bestmatchly.com
Phone: (888) 905-2130 (Mon–Fri 9am–6pm ET)